Software Skills

Operating systems
Word processing/page layout
Web design
Graphics
Spreadsheets and accounting
Other applications

I will use whatever software tools you prefer to create the documentation. Below is a list of the most prominent of the applications I am familiar with. (I have written quick reference guides for some of them.)

If you use an application that is not on this list, let's discuss your needs. I may know the application and just not listed it, or I may have used a competing product with many similarities.

Operating Systems

• Macintosh through OS X
• Windows 95/98/NT/2000

Word Processing/Page Layout

• Microsoft Word
• Adobe FrameMaker
• Adobe PageMaker

Web Design

• Adobe Dreamweaver
• Adobe GoLive
• BBEdit
• raw HTML

Graphics

• RoboScreenCapture
• Microsoft Paint/Paintbrush
• Visio

Spreadsheets/Accounting

• Microsoft Excel
• QuickBooks

Other Applications

• Adobe Acrobat (for creating PDF files)
• Microsoft Project (project management)
• RoboHelp (online help)